Holiday Let Management for Homeowners in Dumfries & Galloway
Flexible and hassle-free management that optimises your holiday letting income. Get a quote now.
Want to stay in one of our properties? Visit book.passthekeys.com
Want to stay in one of our properties? Visit book.passthekeys.com
Local holiday letting expertise, national know-how
Meet Charlotte Boyd
Hi, I’m Charlotte, the Managing Director for Pass The Keys® Dumfries and Galloway. I’m a born and bred ‘Doonhamer’ and have a lifelong passion for not only Scotland as a whole, but for my beautiful home region of Dumfries & Galloway. I have traveled the world, working at the very top end of customer service providing travel assistance to the world’s Royal families, diplomats, ministers and celebrities. I then joined the ‘luxury travel market’ project, managing private travel arrangements for both individual VIP’s and multinational companies. The understanding this has given me on how to exceed customer expectations is unparalleled. The next natural step for me was to break into the short term let market, the experience and professionalism that Pass The Keys has to offer made it an easy and obvious choice to become a PTK franchisee. With a diploma in Interior Design, my eye for interior detailing is second to none and (when requested) I can assist my hosts dress and prepare their property for maximum income and guest satisfaction. My long term goal is to ensure that guests that come to Dumfries & Galloway not only return time and again to the region, but also specifically to my hosts properties, securing a future proof and stress free income for my customers.Speak to Charlotte
Why let Pass the Keys manage your holiday home?
We make holiday letting hassle-free by managing guest communication, check-in, cleaning, laundry and more.Find out more
Best of local and national
Enjoy a personal service from local property managers who have the support of a nationwide brand.Read more
We use a proprietary dynamic pricing strategy to maximise your income by filling any open dates or late cancellations.
We thoroughly vet guests prior to accepting bookings to ensure the security of your holiday home.Discover more
24/7 Guest support
Our dedicated guest support team is available 24/7 to deal with any urgent guest queries.Speak to us
What holiday home services does Pass the Keys provide?
- Professional cleaning & laundry
- Hotel-quality linen & toiletries
- Photos after each clean
- Unlimited self bookings
- Dedicated local Account Manager
- Professional property photography
- Listing creation
- Price optimisation
- Multiple platforms
- Guest screening
- Accidental damage insurance
- 24/7 guest support
- Digital welcome guide
- Guest reviews management
We are an Airbnb Professional Cohost
We have been selected among thousands of professional Airbnb management companies to be an official Airbnb cohost.
Access our magic host portal
Book personal stays in your holiday home through our calendar by simply blocking the dates. View upcoming guest bookings at a glance.
Photos after each clean
View the service log to see photos uploaded by the cleaner after each changeover. Have peace of mind that your holiday home is in excellent condition.
Read the wonderful reviews your guests leave for your holiday let property. See each one as it comes in and your average rating.
Rental income dashboard
Track the rental income for your holiday home for any given month and monitor occupancy rates and average daily rates.
Holiday Let Management in Dumfries & Galloway
Dumfries & Galloway welcomes visitors to this beautiful country with a bang! With over 200 miles of coastland, stunning forests and woodland, hills, mountains and countless towns, villages and hamlets, it’s no wonder that tourists from around the world have fallen in love with Dumfries.
There is so much to do in the region and something for everyone, from sailing to hill climbing, quad biking to golf the choices are endless, or simply relax and enjoy the stunning scenery and beaches.
Our local visitor attractions are both numerous and exciting, we are the region that inspired Peter Pan, where the world-famous poet Robert Burns lived and is laid to rest (even his favourite pub is still going strong), the national savings bank was developed here along with the Royal Navy.
With all this on our doorstep, the region is the perfect place to own a holiday let property. The beautiful harbour towns of Kirkcudbright, Isle of Whithorn, Portpatrick & Kippford and areas with stunning sea views such as Rockcliffe, Sandyhills, Powillimount, Southerness & Carsethorne are just a few of the perfect locations that attract visitors to the region and are perfect for short term let opportunities.
With various events and festivals taking place all the year-round such as Youth Beatz in late June (the largest annual free youth festival in Scotland) to The Big Burns Supper in late January (a festival spanning 11 days which is a must for any visitor) along with the Wigtown Book Festival (a 10 day literary festival held in October each year) and the Eden Festival (a vibrant and independent boutique Scottish festival) held every June, there is always something fun happening for visitors to enjoy throughout the year resulting in a high demand for holiday let properties.
Pass The Keys Dumfries & Galloway are based in the heart of the region and we know the area like the back of our hand, our commitment and passion for Dumfries & Galloway is evident in every contact and transaction we make and we are extremely proud to be part of this area of outstanding natural beauty.
On joining us, we can advise on how to dress your property for maximum revenue and guest satisfaction and then produce beautiful professional photographs to optimise your listing on sites such as Airbnb, Booking.com, VRBO & many more, giving your holiday let maximum exposure. Our unique and exclusive dynamic pricing software, will ensure, that your property is optimally priced at any time of the year, increasing occupancy levels and revenue. The next stage for our hosts is to sit back and relax, our fully managed service, means just that. We will take care of all the cleaning and linen arrangements for the property, any maintenance or repairs, guest check-in and check out and with our 24/7 guest support service any questions, concerns or emergencies your guests have are dealt with in a timely and efficient manner, our exclusive ‘Client Portal’ means you can monitor every aspect of your property remotely, from a full financial breakdown of revenue and future bookings, to any issues that have arisen. We even upload photos after every clean to reassure you that your property is in good hands!
In short, not only are Pass The Keys the UK’s largest Airbnb Professional Co-Host, we are the only property management company that takes the hassle out of owning a holiday let property leaving you time to enjoy the benefits of the ‘staycation’ boom.
We are Dumfries & Galloway's leading holiday letting agents
Read our latest Airbnb hosting tips and guidance for homeowners in Dumfries & Galloway.
Exciting news for Dumfries & Galloway as Pass The Keys launches with our new partner Charlotte Boyd.
Although Dumfries & Galloway has always been one of the most desirable regions in Scotland to visit, since the Covid-19 pandemic and the rise of the 'staycation', the area has seen a significant increase in demand for short term holiday lets as booking sites such as Airbnb have rocketed in popularity with holidaymakers and visitors alike.Read More
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