Learn about our Full Management Service and how we can help you achieve your goals.
Pass the keys offers a comprehensive hospitality management package which includes pricing optimisation, calendar and booking management, guest vetting, guest greeting and communication, cleaning, and laundry services. We take the hassle out of short-letting!
If you’d like to short let your property and achieve the highest potential income without compromising on safety, we are the right service for you. You might be a landlord who wants to boost your rental income or a frequent traveller who’d like to make some extra money while you’re away.
We have a dedicated revenue management team who monitor your Airbnb (and Booking.com, HomeAway, etc.) listing performance on a daily basis and apply a dynamic pricing strategy to fill any open dates or last-minute cancellations and ensure your property maintains a high occupancy rate.
We place our approach to effective, proactive stewardship of your assets at the heart of everything we do. We have developed a specialised method of guest screening and will advise you of any damage that may be caused to your property.
Airbnb provides a Host Guarantee of up to £600,000 to cover any potential damages, and we can also recommend specialised home insurance for extra peace of mind.
We currently operate in Bath, Brighton, Bristol, Cambridge, Edinburgh, London, Manchester, and Oxford. Don’t worry if you have a property outside of these areas - we will do our best to find a solution for you.
To get the ball rolling, simply give us your details via the form found here or call us directly on 020 8050 2818.
Our lovely specialists will be able to explain our services, walk you through the process, and provide you with an estimate of how much your property can make through short-term letting. If needed, we can schedule a visit to your home as well.
While we can’t provide furniture ourselves, we’re always happy to lend our expertise to help you maximise the value of your property on short-let platforms. Things like knowing where to put toiletries, or how to stack chairs, can make all the difference!
While the exact percentage depends on many factors, such as the characteristics of the property, local rates, and the time of year, we expect you to make at least 150% of what you’d earn from long-term rental income after our fees have been deducted.
Our service is as hassle-free as possible! You may need to invest in a few extra sets of linen and towels, but in some cities, we provide these as part of the service. Please consult our specialists for more details.
You can begin using our management service within just a few days of signing up. We just need time to prepare your listing.
You can cancel our service at any time. We don't believe in long-term contracts or hidden fees.
As a Hospitality company, we’ll do everything possible to ensure that your guests have a great experience. This starts from the moment a potential guest makes their first enquiry, and we ensure clear and effective communication, a streamlined check-in procedure, and 24/7 assistance during a guest’s stay.
You will have complete access to all information regarding your listing including pricing, guest communication, income, and reviews. We will provide full transparency on how we work to achieve your goals.
You will receive your income directly from Airbnb at the moment guests arrive at your flat. Other platforms may differ in how they process payouts, so please ask our specialists for specifics.
Absolutely! Just let us know, and we will include them in addition to our standard house rules. As a default, we do not allow guests to make excessive noise or smoke within your property.
The standardisation of our service model allows us to support you in a prompt and efficient manner, maximise your occupancy rate and generate the highest possible income from your property. As such, we cannot make special arrangements on a per-property basis. We are always eager to improve our overall offering, however, so please don’t hesitate to suggest ideas!
We will not spam you or pass on data. You may be contacted by a personal rental advisor to discuss how we can help.
We provide property management services for Airbnb, Booking.com, Home Away and other short let platforms. Pass the Keys is an independent third party and is not affiliated or endorsed by Airbnb or its affiliates, in any way.